[HCM] Pizza Dough Improvement Specialist

Job Summary:

We are launching a 6-month project aimed at elevating the consistency, quality, and condition of our pizza dough across our restaurants, delivery hubs and FMCG business. Thus, we are looking for a dedicated Pizza Dough Improvement Specialist to lead this initiative. The individual will play a key role in enhancing our dough recipes and processes, ensuring that we meet the highest standards in all our offerings. This role will work closely with the OD and R&D team to drive improvements and implement new dough recipes company-wide.

Key Responsibilities:

• Lead the project focused on improving the consistency, quality, and condition of our pizza dough in dine-in stores, delivery hubs, and FMCG (frozen pizza).
• Collaborate with the R&D team to develop and refine dough recipes, ensuring they meet the desired standards for taste, texture, and shelf-life.
• Work closely with the OD, F&B QC and R&D to implement new processes and procedures that optimize dough production and handling in all stores.
• Provide training and support to F&B QC and Operation teams, ensuring the smooth transfer of knowledge and implementation of new recipes and techniques.
• Monitor and assess the performance of the new dough formulations, making continuous adjustments as necessary to achieve optimal results.
• Analyze feedback from guests, management team and operation team to make data-driven improvements to the dough production process.
• Document all recipes, processes, and procedures for future reference and ensure proper knowledge transfer to relevant teams.

Qualifications:

• Proven experience in dough production, ideally within a restaurant, bakery, or related environment.
  Strong knowledge of ingredients and dough handling techniques.
• Excellent collaboration skills with the ability to work closely with cross-functional teams including Operations, R&D and Production.
• Strong problem-solving skills and a detail-oriented mindset.
• Ability to analyze data and make informed decisions to improve dough quality and consistency.
• Prior experience in recipe development or product improvement is a plus.

Personal Attributes:

• Passionate about food innovation and quality improvement.
• Scientific approach to analysis and development.
• Adaptable and open to feedback, with a continuous improvement mindset.
• Proactive, with a hands-on approach to problem-solving.
• Good communicator.

What We Offer:

• Opportunity to be a part of a dynamic project with a focus on innovation.
• Collaborative work environment with cross-functional teams.
• Competitive compensation package.
• Potential for extension or additional projects based on performance.