[HN] Restaurant Manager

GOAL

• Deliver exceptional WOW guest experiences through outstanding service and food quality.
• Build and inspire a high-performing team committed to 4P‘s standards and culture.
• Develop partners through coaching, training, and clear growth opportunities.

KEY RESPONSIBILITIES

Quality Excellence

• Deliver memorable guest experiences beyond expectations.
• Ensure service, food quality, food safety, and store ambience meet 4P‘s standards.
• Monitor store KPIs and drive continuous improvement (Kaizen).
• Enhance team knowledge to continuously elevate service quality.

People Development

• Recruit, train, and develop new partners.
• Build talent pipelines and succession plans for key positions.
• Ensure timely training completion and continuous coaching.

Business Operations

• Own store P&L and drive sustainable business performance.
• Optimize labor costs, scheduling, inventory, purchasing, and COGS.
• Maintain operational efficiency while delivering excellent guest experiences.

WHO YOU ARE

• Experience as a Manager or Supervisor in F&B, hospitality, or restaurant chains.
• Strong leadership, coaching, and problem-solving skills.
• Customer-focused with a passion for hospitality and culinary excellence.
• Advanced English communication skills.
• Proactive, responsible, adaptable, and able to perform under pressure.
• Aligned with 4P‘s values: Omotenashi, Authenticity, Kaizen, and Compassion.

TRAINING & WORKING SCHEDULE

• 3–4 months onboarding and training at a designated store.
• 200 working hours/month, 8-hour shifts, 1 day off/week, flexible scheduling based on operations.

THE PACKAGE

• Competitive compensation package with an attractive bonus structure, including a Fixed Monthly Bonus, Performance Bonuses (monthly, quarterly, and annual), an Annual Bonus, and a 13th-month Bonus. Total annual compensation can reach up to the equivalent of 16 months‘ salary.
• 15 days of annual leave per year.
• Comprehensive private healthcare insurance.
• Exclusive employee discounts (up to 50%) at Pizza 4P‘s, IPPUDO, About Life Coffee, and other brands within the group.
• A people-first culture that values collaboration, continuous improvement, and personal growth.