PIZZA 4P'S
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[HCM] Delivery Coach

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Pizza 4P‘s Ho Chi Minh

- Head Office (Managerial Level)

The situation

-Delivery business consists of two types of stores (Hybrid dining and hubs)
-Currently, there are 17 Hybrid dining and 5 hubs
-We are working on increasing guest satisfaction based on Guest feedback and the 30-minute delivery policy, and no stopping BO
-Delivery is a new business in 4P’s and plans to open 9 stores.
-The problem/need is
1. No one who is exclusively responsible for monitoring and keeping the delivery quality better
2. System and regulation is not organized

The deliverables
-Quality control of the delivery business (whole store)

 (Guest feedback and the 30-minute delivery policy, Mystery shopper, and no stopping BO)
-To organize the regulation and system with the Delivery director
-To make an execution plan for the new regulation and system
-To consult and advise RMs and HMs to achieve their KPI(Pscore) by solving the issues together.
KPI:
-P-Score+ (Internal, 3rd party(Grab, Shoppee, Capichi),Mystery shopper)
-30 minutes delivery
-Communication with RMs and HMs (Quality and Quantity)  

-At least/ Visiting all store at one time (Business trip to Hanoi/Danang is occurring monthly )

Who you are

Must have

(Hard-Skill/Experience)

-Consulting skillset (Hearing, strategic thinking, reporting)
-Problem-solving skill
-Communication skills to manage relationships with Ops, Tech team, and other stakeholders.

-Multi-task/ Task management /Time management

-Basic English(can join a meeting in English/report in English)
-Experience in restaurant or delivery operation 

(Soft-Person/Character/Mindset)

-Discipline
-Self-leadership

-Time-punctual
-Love 4P’s or F&B or international culture or people

Nice to have

(Hard-Skill/Experience)
-Experience as Consultant/Strategic partner sales
-Area Manager/Multiple store Management   in F&B 

-Project management

(Soft-Person/Character/ Mindset)

-Flexibility to change
-Positive thinking/Open to new ideas

 

Join us, let’s see what we can offer

- Competitive salary & allowances

- 13th month salary

- 18 annual leave days per year

- Private healthcare insurance

- Internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc.

Apply Now
Salary:
0 — 0 VNĐ
Working Address:
Pizza 4P‘s Ho Chi Minh
Department:
Head Office (Managerial Level)
Application Time:
28/09 — 28/10/2024

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