[HCM] Assistant Service Manager - Mỳ Ramen IPPUDO

WHAT YOU‘LL DO

1. Assisting Restaurant Operation

• Manage global famous Japanese noodle restaurant.
• Responsible for service team and run the service operation at IPPUDO standard.
• Train and motivate the Service team, create and implement the manual, and communicate closely with the restaurant manager.
• Maximize the operating profit of the restaurant by optimizing the sales and customer satisfaction.
• Maximize the operating profit of the restaurant, especially drink cost, stock management, avoiding wastage, damaged goods and cancel drink.

2. Training

• Train leaders of each department and maximize the performance of each team;
• Have close communication with leaders and make sure that the progress of each department’s training is on track;
• Fully understand the training protocols and systems of 4P’s and suggest ideas to improve it if any;

3. Assisting in Cost Management

• Be always aware of the labor, food, and other costs of the restaurant and make sure that the total cost is lower than the target;
• Come up with ideas and implement them to meet the total target cost;
• Manage the daily sales and input all the necessary numbers on a pre-determined sheet;
• Analyze the sales and come up with ideas to increase sales and then implement those ideas into daily restaurant operations.

4. Other Tasks

• Have close communication with Restaurant Manager, operation supervisors, leaders, and office teams to improve the performance of the restaurant;
• Consult with staffs and support creating the Great Place to Work;
• Update the immediate Restaurant Manager about a long, mid, and short term goal achievement progress in a timely manner;
• On behalf of Restaurant Manager & Acting Restaurant Manager when he/she is not available in the restaurant.

WHAT WE OFFER?

• Competitive salary
• Wow & Birthday party monthly
• 15 annual leave days per year
• Private healthcare insurance PTI
• Special internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc
• 13th month salary, KPI bonus
• Company trip & team building

ARE YOU OUR "FIT"?!

• English: Advanced level in speaking and writing;
• Experience: At least 02-year experience in the manager position or assisting in F&B field at an international company;
• Outstanding Customer Service mindset;
• Strong leadership, management, and problem-solving skills;
• Being independent, proactive, patient, high responsibility, and willing to work under high pressure;
• Commit to the goals of leading restaurant team in order to expand company business;
• Understanding COGS management is a plus;