THE SITUATION
With over 36 full-service dining establishments across Vietnam, Cambodia, India, and Japan, Pizza 4P‘s is a innovative pizza brand originating from Vietnam, known for its commitment to quality ingredients, unique flavors, and a socially responsible approach. 4P‘s has crafted our company and brand identity around the fundamental value of Omotenashi, among others, embracing the ethos of wholehearted hospitality.
As we expand our presence globally, we are excited to announce the opening of our first store in Jakarta, Indonesia in this year 2024. Thus, we are seeking a dynamic and experienced Area Restaurant Manager to lead the successful establishment and growth of Pizza 4P‘s in the Indonesian market.
Address: Jakarta Mori Tower 14F, Jl. Jenderal Sudirman No.41 Kav. 40, Jakarta, Daerah Khusus Ibukota Jakarta 10210, Indonesia
WHAT WILL YOU DO
- Consistent Customer Satisfaction (40%)
- Role model of Omotenashi, especially when in a restaurant;
- Ensure a high level consistent service and food delivered to all restaurant’s customers;
- Understand how customers are viewing your restaurants through scheduled visits and detailed analysis of Pscore;
- Work with RMs to identify and develop strategies to address opportunities;
- Lead product and program rollouts with your RMs to ensure success;
- Knowledge and understanding of our competitors‘ activities to anticipate trends and update higher management team
- Leadership and Operation (30%)
- Ensure that each restaurant consistently delivers assigned targets;
- Top-line orientation through operational focus, and correct operational procedures;
- Ensure the highest health and safety standard and compliance with company policies and procedures;
- Takes ownership, identifies, and determines Repairs & Maintenance issues and works with RM‘s to resolve issues;
- Contribute to maximizing P&L, cash management procedures, maintaining inventory, manage labor;
- Ensure marketing plan are implemented at store level and region-wide;
- Communicate effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business;
- Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents
- Coaching and Training (30%)
- Takes personal accountability in developing Restaurant management team to ensure proper training and development is received prior to promotion;
- Holds RMs accountable for being 100% staffed at all levels - Team Members, Shift Leader and Assistant Managers;
- Collaborates with all other leaders/managers to build know-how, share best practices and resources;
- Builds a culture of recognition by celebrating the successes of our teams;
- Involved in new employee orientation where required and monitoring training processes to ensure quality training
ARE YOU A "FIT"?
- Passionate about the vision and purpose of Pizza 4P’s.
- Acts as a cultural ambassador, embodying the values of diversity in oneness and wholehearted hospitality.
- Brings a minimum of 5 years of experience in managing fine dining, casual dining, or multi-brand restaurant chains.
- Demonstrated leadership with strong coaching abilities and a proven record of accomplishment in developing high-performing teams.
- Possesses strong business acumen with the ability to effectively drive KPI performance.
- Fluent in English and proficient in office software tools.
JOIN US, LET’S SEE WHAT WE CAN OFFER
- Competitive salary & allowances
- 13th month salary; KPI bonus
- 12 annual leave days
- Private healthcare insurance for self and family
- Internal discount (~50%) for brands of Pizza 4P‘s.