[HN/HCM] Talent Acquisition Specialist

I. ABOUT 4P’s CORPORATION
4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences

II. ROLE PURPOSE
This role exists to manage end-to-end recruitment for professional, managerial, and specialized roles, ensuring 4P’s attracts and hires values-aligned, high-caliber talent.
It primarily serves the organization and its leaders by building robust pipelines, executing effective assessment processes, and securing talent that supports business growth and innovation. Through this, it drives workforce quality, leadership capability, and sustainable organizational performance while strengthening 4P’s culture.

III. KEY ACCOUNTABILITIES

End-to-End Recruitment

• Manage sourcing, screening, interviewing, and offer processes for professional and managerial roles.
• Partner with hiring managers to define role requirements and success profiles.

Stakeholder Partnership

• Build trusted relationships with department heads, functional leaders, and HRBPs to align hiring strategies with business needs.
• Provide market intelligence and talent insights to influence decision-making.

Candidate Experience

• Deliver a WOW candidate journey that reflects 4P’s values and EVP.
• Maintain timely, transparent, and respectful communication with all candidates.

Sourcing & Market Engagement

• Proactively source talent through professional networks, social platforms, and headhunting.
• Represent 4P’s at career events and networking opportunities for specialized talent pools.

Process Excellence & Compliance

• Ensure adherence to global recruitment standards, labor law compliance, and fair hiring practices.
• Maintain accurate candidate data, reports, and requisition tracking in the ATS (SmartRecruiters or local equivalent).

Data & Reporting

• Track recruitment performance metrics (time-to-fill, quality of hire, diversity ratios).
• Share regular updates and insights with the Sr. Manager, TA, and leadership stakeholders.

Compliance & Restrictions

• Compliance, Safety, or Legal Responsibilities: Must comply with labor laws, fair employment practices, and data privacy in recruitment processes.
• Conflict of Interest Risks: Must ensure neutrality in candidate evaluation, hiring decisions, and vendor/agency partnerships to avoid favoritism or bias.
• Confidentiality & Information Security: Handles sensitive candidate and employee data (e.g., applications, interviews, assessment results).

IV. SUCCESS METRICS & KPIs

• Time-to-Fill: Average recruitment time within agreed benchmarks.
• Quality of Hire: Retention and performance of hires within first 12 months.
• Stakeholder Satisfaction: Positive feedback from hiring managers and leadership teams.
• Candidate Experience: Candidate satisfaction scores and qualitative feedback.
• Compliance: 100% adherence to recruitment processes and equal opportunity standards.

Key Influencing Factors for KPI Achievement:

• Compliance with labor laws, recruitment standards, data privacy, and fair employment practices.
• Neutrality in candidate evaluation, selection, and vendor partnerships.
• Confidential handling of candidate and employee data.

V. CORE COMPETENCIES

• Strategic Sourcing & Networking
• Partner-Centric Communication & Relationship Management
• Business Acumen & Market Insight
• Problem-Solving & Critical Thinking
• Negotiation & Influencing Skills
• Confidentiality & Integrity

VI. TOOLS, ENVIRONMENT & WORKING CONDITIONS

• Systems & Tools: SmartRecruiters (ATS), HiBob HRIS, Microsoft 365, LinkedIn Recruiter, job boards, and networking platforms
• Work Setting: Corporate office or hybrid with frequent external networking
• Travel Expectations:10–20% (domestic or regional, depending on market scope)

VII. REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business, or related field.
• Preferred: Master’s degree or HR certifications (SHRM, CIPD).
• English – Advanced (spoken & written), Vietnamese native 

VIII. REQUIRED EXPERIENCE

• Minimum Duration: 4–6 years in recruitment, including at least 2 years in professional or managerial hiring
• Relevant Experience: Strong track record in filling specialized and leadership positions across multiple functions
• Stakeholder Influence & Collaboration: Required experience influencing and partnering with senior leaders
• Industry Expertise: Service-driven industries (F&B, hospitality, retail, FMCG, or professional services) preferred

This Job Profile is intended as a reference framework. Actual responsibilities, scope, and requirements may be adjusted based on business priorities and evolving organizational needs.