[HCM] QA Automation Engineer

Company Description

4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

I. ROLE PURPOSE

This role exists to enforce product reliability through structured quality control and test automation. It strengthens software release discipline by systematically detecting defects, validating functionality, and embedding quality assurance into development pipelines. The position supports cross-platform stability and performance across web, mobile, API, desktop, and device-level systems.

II. KEY ACCOUNTABILITIES

1. Test Strategy & Execution

• Translate product and technical requirements into structured test strategies across web, desktop, mobile, API, and IoT environments.

• Execute manual test cases where automation coverage is not technically feasible.

1. Test Automation

• Design, build, execute, and maintain automated test scripts for web applications, APIs, and device-level environments.

• Integrate test automation into CI/CD pipelines to enforce continuous quality control.

1. Defect & Release Control

• Identify, document, prioritize, and track defects through structured workflows.

• Validate fixes and enforce release quality gates.

1. Environment & Data Management

• Create and maintain test environments, test datasets, and execution documentation.

• Monitor system logs and runtime metrics to detect pre-incident degradation.

1. Process & Framework Development

• Improve QC processes, frameworks, and automation tooling.

• Standardize documentation, reporting, and execution protocols.

1. Security & Compliance Testing

• Execute security and vulnerability testing in alignment with internal security governance.

• Validate system compliance against quality and operational standards.

III. REQUIRED QUALIFICATIONS

Education Background

• Minimum: Bachelor’s degree in Computer Science, Information Technology, or equivalent engineering discipline.

Minimum Experience Duration

• 1-3 years of experiences (Minimum 2 years required)

Relevant Experience

• Required: 2+ years in Quality Control / QA Engineering across manual and automated testing.

• Preferred: Experience with BDD frameworks (Cucumber, SpecFlow) and Mobile testing (iOS/Android).

Stakeholder Influence & Collaboration

• Required: Experience working alongside software developers and product owners in an Agile/Scrum environment.

Industry or Domain Expertise

• Required: Strong working knowledge of QA methodologies and test design techniques.

• Preferred: Hospitality or food service system exposure; familiarity with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).