[HCM] Supply Planning Supervisor

Company Description

4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

I. ROLE PURPOSE

The Supply Planning Supervisor is responsible for creating, monitoring, and adjusting production schedules to ensure manufacturing processes run smoothly and efficiently. In the F&B sector, this role focuses on balancing inventory levels with customer demand while minimizing waste and ensuring food safety standards.

II. KEY ACCOUNTABILITIES

1. Production Scheduling & Capacity Optimization

• Develop and maintain production timelines to align manufacturing output with market needs.

• Develop weekly and daily production plans based on sales forecasts, inventory levels, and plant capacity.

• Evaluate machine and labor availability to optimize production lines and minimize downtime.

• Adjust schedules "on the fly" in response to equipment breakdowns, ingredient shortages, or urgent order changes.

2. Inventory Management & Material Control

• Oversee stock levels to ensure continuous production without excessive overhead.

• Monitor stock levels of finished goods and raw materials to prevent overstocking or stockouts.

• Strictly manage "First-Expiry, First-Out" (FEFO) protocols to ensure product freshness and safety.

3. Cross-Functional Coordination & Reporting

• Facilitate communication between departments and track operational efficiency.

• Act as a bridge between Sales, Warehouse, and Production departments to align supply with market demand.

• Explain technical production data to non-technical stakeholders, such as Restaurant or Sales Managers.

• Track and report on Key Performance Indicators (KPIs) including Schedule Adherence, Production Yield, and Waste levels.

III. REQUIRED QUALIFICATIONS

Education Background

• Minimum: Bachelor’s degree in Economics, Supply Chain, or Foreign Trade.

• Preferred: Advanced knowledge of Demand Planning is a must; basic knowledge of Finance is a plus.

Language Proficiency

• Required: English fluency (spoken & written).

Minimum Experience Duration

• 4-5+ years in Supply Chain.

Relevant Experience

• Required: Experience in interpreting complex data sets and translating them into actionable business insights.

• Preferred: Experience in the F&B or Retail sectors.

Stakeholder Influence & Collaboration

• Required: Strong coordination skills and ability to communicate technical data to non-technical stakeholders.

Industry or Domain Expertise

• Required: Proficiency in production scheduling, capacity analysis, and FEFO inventory management.