【Hiring】 Store Manager -Tokyo

【What We Do】

■Vision
At Pizza 4P’s, our vision is “Make the World Smile for Peace.” Inspired by the joy of sharing peaceful moments, a pizza party with friends, we aim to spread that sense of happiness worldwide. Operating over 30 locations across Vietnam, Cambodia, and India, Japan and with the recent addition of our Indonesia store, we are a global pizza restaurant chain dedicated to bringing people together through exceptional dining experiences.

Since our founding, we have prioritized sustainability and community engagement. Our in-house crafted cheese and transparent sourcing of ingredients reflect our commitment to quality and environmental responsibility. We also offer educational and entertaining experiences, such as workshops for children using vegetables grown in our aquaponics systems. In Cambodia, we’ve tackled waste management challenges by launching zero-waste stores. We are proud to publish an annual sustainability report and engage in projects like “Letters to the Future,” which uses recycled materials to create awareness about plastic waste. These efforts have earned us recognition worldwide.

■Awards and Recognition
Our work has been recognized with awards such as “Essence of Asia” in Asia’s 50 Best Restaurants and a place in MONOCLE Magazine’s Top 50 Restaurants. We have also been featured in prominent media outlets, including The New York Times, BBC, Forbes, and CNN.

 【WHY】

■Mission
“Delivering Wow, Sharing Happiness”
Our Tokyo branch embodies the concept of “Oneness ~Earth to People~”.  We believe that we are all part of the Earth, receiving its blessings and living in the present moment. Despite being a developed nation, Japan has one of the lowest happiness indexes. We believe Japan has immense potential for happiness and fulfillment. Our mission is to help people rediscover this and encourage a sense of gratitude and compassion. This belief is at the heart of what we do—creating experiences that inspire happiness and connection, aligning with our vision of “Make the World Smile for Peace.”

 【HOW】

■4P’s Values
At Pizza 4P’s, our core values guide everything we do:

• Compassion: We believe in caring for the happiness of others and acting with empathy to make a positive impact.
• Authenticity: We value honesty and strive to be true to ourselves and others.
• Kaizen: We embrace humility and are committed to continuous improvement in all aspects of our work.
• Omotenashi: We provide exceptional hospitality with heartfelt attention and genuine empathy.

What Makes Us Unique
Pizza 4P’s is a vibrant and diverse company. The average age of our team, including store staff, is 25, while the average age in the back office is 35. More than half of our employees are women, and English is our official language. Our leadership team reflects our diversity, with members from Vietnam, Japan, Canada, Malaysia, and the Philippines. We are a young, startup-minded company that thrives on our multicultural and inclusive environment.

Details on this hiring of Service Staff

Tokyo Restaurant Manager

Background As our current Tokyo Restaurant Manager transitions to also oversee international operations, we’re seeking a dedicated manager for our Tokyo location to support future business expansion. We’re looking for someone to lead high-quality restaurant management operations.

Responsibilities

1. High-Quality Restaurant Management with Core Values & Profitability

• Lead restaurant operations as the team leader, following global standards
• Create memorable experiences through OMOTENASHI (Japanese hospitality)
• Represent the restaurant, communicate our concept and purpose to customers, and maximize value
• Maintain quality and lead the team with shared values and direction across our global organization
• Respond sincerely to customer feedback with a spirit of continuous improvement and hospitality
• Quality control and management of food (including pizza), drinks, and homemade cheese

2. Strategy & Management

• Build a business model adapted to the Japanese market to drive sales and profit
• Manage operational costs including food, labor, utilities, and other expenses
• Negotiate with suppliers and stakeholders
• Build sustainable labor models with flexible management

3. Recruitment, Evaluation, Training & Employee Satisfaction

• Talent acquisition, training programs, evaluation systems, and employee satisfaction initiatives

Working Conditions

• Hours: 9:00-23:00 (shift-based, with breaks)
• Location: Pizza 4P’s Tokyo, Azabudai Hills, Kamiyacho, Tokyo

Requirements

Essential:

• English proficiency for business communication
• 3+ years management experience in restaurants, hospitality, or F&B
• Interest in pizza and Italian cuisine

Preferred:

• Interest in career advancement to overseas locations after working at our Japan location
• Ability to share our culture and core values with the global team and lead Tokyo projects as a representative

Other:

• Persistence in solving difficult challenges
• Ability to engage stakeholders and work with ownership
• Respect for diverse opinions and cultures; strong team collaboration skills
• Strategic thinking for long-term business growth
• Strong interest in sustainability and social impact
• Interest or experience in well-being practices like mindfulness

If you’re interested, let’s have an informal online chat!

【How to Apply】
Feel free to contact us directly!
Contact Person: Kobayashi　(natsumi.kobayashi@pizza4ps.com)